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184 Main Collins Street | West Victoria 8007

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+ 0855 5646 7189
Mon - Fri 08:00 - 20:00 / Closed on Weekends
Monday - Friday 08:00 - 20:00

Closed on Weekends

+ 0800 2466 7921

94th Avenue

New York, W9 3ZE


Health and Safety Policy

 Wonder Maids Cleaning Services – 07359 086 259

I Health and Safety Policy Statement

Policy Statement

Under the health and safety at work act 1974, the Management of Health and Safety at Work Regulations 1999 and associated protective legislation, Wonder Maids Cleaning Services, both has duties towards our employees in respect of health, safety and welfare. The company recognises these responsibilities and undertakes to implement all measures that are reasonably practicable.

Wonder Maids Cleaning Services is dedicated to:

  • Providing a safe place to work
  • Safe methods and systems of work
  • Consulting with our employees on matters affecting their Health and Safety
  • Providing and maintaining safe equipment
  • Providing relevant personal protective equipment
  • Ensuring safe handling and use of substances
  • Ensuring all employees are given adequate safety training
  • Reviewing and revising this policy as necessary at regular intervals.

The company will carry out a regular review of this policy to ensure that these standards of Health and Safety are maintained.

II Organisation and Responsibilities

Managing Partner

The Managing Partner has final responsibility for any matter affecting health and safety and will:

  • Ensure suitable financial provision is made for Health & Safety obligations
  • Provide appropriate information and instruction to employees
  • Ensure work is planned to take Health & Safety issues into account
  • Ensure that staff at all levels receive appropriate training
  • Monitor and assess risk to Health & Safety
  • Understand the company policy for Health & Safety and ensure it is readily available to employees
  • Set a personal example when visiting site by wearing any appropriate protective equipment
  • Actively promote at all levels the company’s commitment to effective Health & Safety management
  • Health & Safety Co-ordinator / Representative

Named person responsible for H&S: Vinny Ribeiro

Position within company: Managing Partner

The Health & Safety co-ordinator will undertake and be responsible for:

  • Monitoring the implementation of the Health & Safety policy and reviewing its appropriateness by regular safety audits/ inspections carried out in various workplaces
  • Investigating any accidents, should they arise, and implementing corrective action
  • Reviewing Health & Safety legislation and implementing any new requirements pertaining to the company’s undertaking
  • Liaising with managers, employees, subcontractors and specialists as and when appropriate
  • Collating and reporting any accidents reportable under the Reporting of Injuries, Diseases and Occurrences Regulations (R.I.D.D.O.R) 1995Employees

Employees have the following duties while at work:

  • To co-operate with the Management of the Company in the promotion of the Safety Policy and ofCompany Safety Rules
  • To not endanger themselves or others by their acts or omissions whilst at work
  • To read and understand the company Health & Safety policy, and abide by its rules
  • To ensure, where relevant, that all protective equipment provided is properly used, in accordance with
    staff safety training
  • To report any defects in equipment to the site supervisor
  • To report any accidents or near misses to the site supervisor
  • To use the correct tools at work in accordance with training provided
  • To co-operate with any investigation which is undertaken with the intention of preventing the reoccurrence of incidents

III Arrangements


In accordance with the relevant legislation, the company will communicate and consult with employees on the following issues:

  • The content of this policy
  • Any rules specific to a site or job
  • Changes in legislation and best working practice
  • The planning of Health & Safety training
  • The introduction of new equipment relevant to their job

This communication will take place via regular safety meetings and where appropriate by email.


All employees are given training appropriate to their responsibilities in accordance with the management of Health & Safety at work regulations.

Training will be provided for the following situations:

  • Induction training for new employees (Health & Safety awareness, company procedures, etc)
  • COSHH training covering the risks of cleaning products that employees will come into contact with.
  • Introduction of new equipment
  • Training is also provided for use of Personal Protective Equipment (PPE) and manual handling. Records of training provided will be kept on file.
  • A programme of refresher training will be undertaken to keep employees up to date with legislation and industry best practice.
    Risk Assessments
  • The Health & Safety co-ordinator will carry out and record formal risk assessments. In addition, staff are asked to consider risk in their work and report any risks that they feel are present to their site supervisor.
  • Hazards will be analysed and work methods established to minimise the risk of injury to staff and others affected by their work. The head of the company ensures that the co-ordinator is familiar with correct methods for risk assessment.

Method Statements

Formal method statements will be prepared in writing where the risk is particularly high. The statements will provide site specific information about the task to be undertaken, including site set up, chain of responsibility, and will outline a clear sequence of work that will be followed in order to undertake the given task safely.

Co-operation with clients

As company employees are largely employed in third-party owned premises, the company will ensure that cooperation with clients on health and safety matters is held as a priority. This applies to the health and safety of company employees, client employees, and members of the public who may use the premises. In particular fire safety procedures, general site access and any other emergency procedures will be relayed to staff. Clients’ site procedures and specific instructions will be followed at all times.

Welfare facilities

Where ever possible, arrangements will be made with the client for the use of welfare facilities at sites under their management. As a minimum the following requirements will be adhered to:

  • Toilet/wash facilities accessible on site
  • Where staff are working longer hour’s provision will be sought for eating/rest facilities.

Work Equipment

All work equipment (including Electrical equipment) used at work, as part of the Company’s undertaking will comply with the Provision and Use of Work Equipment Regulations (P.U.W.E.R.).

Before new equipment is introduced into the working environment, an assessment will be made by the Health & Safety co-ordinator, in order to ascertain that the equipment is suitable for its intended use.

No employee will knowingly misuse work equipment or remove any guards that are in place to minimise a specified risk.

All work equipment will be maintained and inspected at suitable intervals either internally by a competent person or by specialist external companies. The frequency of work equipment maintenance or inspection will be based on manufacturers guidance and industry best practice.

Any maintenance / inspections undertaken on company equipment will be formally recorded with a hard copy left on file.
If staff notice any faults or damage on equipment, they will stop using the work equipment and report the fault to their Site Supervisor.

Personal Protective Equipment (P.P.E.)

Appropriate personal protective equipment will be issued to employees as and when necessary for work activities.
Training will be provided for employees on the safe use, storage and maintenance of the relevant equipment before issue, and a written record detailing what PPE has been issued will be signed by the employees on receipt of the equipment and the hard copy kept on file.
Employees have a legal duty to wear PPE as specified in relevant site rules, risk assessments and method statements.
Any defects or malfunction of PPE must be reported to: Carol at

Hazardous Substances

The risks associated with hazardous substances are considered for all work activities. Alternative less harmful substances are used wherever possible. In case of risks to health, PPE is provided and used by employees, and health surveillance undertaken where necessary.
Before any hazardous substances are used during a work process, a material safety data sheet (MSDS) will be requested from the supplier and an appropriate assessment made of the risks from that substance undertaken by the Health and Safety Coordinator / Representative, in line with the Control of Substances Hazardous to Health Regulations (COSHH).