Frequently Asked Questions
What sort of work do you tipically do?
For commercial cleans we will vacuum and wash/mop floors, dust and wipe desks, dust and clean computers, phones, chairs, thoroughly clean and disinfect kitchens and bathrooms, scrub sinks, tiles and grouting, clean all reachable windows inside, window sills and ledges, remove cobwebs, empty rubbish bins and much more. Upon request, for a small extra charge we can do washing up, towel laundry, clean inside fridge and oven as well. Please enquire.
What is a deep clean?
If the area hasn’t been cleaned in two months or more, a deep-clean is necessary so that we will spend extra time getting all the dirt and grime out.
How much for cleaning?
All our cleaning prices are based and charged by the size of the property, the frequency of a clean, any particular requests or requirements and the location. We do not work off an hourly rate, so you don’t have to worry about your cleaners running out of time. All prices are agreed during our no-commitment in-site consultation, with no hidden fees.
Can I specify a cleaning day?
Yes, you choose the day which is most suitable for you and we will do our best to accommodate you.
Do I need to be at home during the cleaning process?
No, it is not necessary. We are key holders to many clients. You’ll be coming back to a clean home!
Do I need to tip my cleaner?
You can expect a job well-done with every cleaning, so a tip is not necessary. However, showing gratitude is something which keeps team members motivated, and your cleaner will certainly appreciate it.
Do you have any offers?
We have a Referral Rewards Program, where customers can get from 10 to 50% off of their next cleaning, just for referring our services to friends and family. We have special Gift Vouchers, which make a great present for loved ones. Contact us for more information.
Is your work guaranteed?
Yes all of our work has our 24 hour 100% guarantee and a client satisfaction form is presented at the end of the service for you to complete.
All sounds good. How can I hire your services?
Get in touch and we will make all necessary arrangements.