What sort of work do you tipically do?
For domestic cleans we will vacuum and wash/mop floors, dust and polish furniture, vacuum sofas, curtains, throw rugs and upholstered furniture, thoroughly clean and disinfect kitchens and bathrooms, scrub tubs, sinks, tiles and grouting, clean all reachable windows inside, remove cobwebs, straighten, make beds, change linens, empty rubbish bins and much more. Upon request, for a small extra charge we can do laundry, clean inside fridge and oven as well. Please enquire.
How long will my cleaning take?
A one-bedroom house or apartment will take up to four hours to clean for the first time, which is an initial deep-clean that will prepare your home for maintenance. Add about 30 minutes for every additional bedroom or bathroom. Times are reduced for weekly and fortnightly routine cleaning. Please note that these times are just estimates — we will clean until your home is sparkling.
What is a deep clean?
If your home hasn’t been cleaned in two months or more, a deep-clean is necessary so that we will spend extra time getting all the dirt and grime out.
How much for cleaning?
All our prices are based and charged by the size of the property, the frequency of a clean, any particular requests or requirements and the location. We do not work off an hourly rate, so you don’t have to worry about your cleaners running out of time. All prices are agreed during our no-commitment in-home consultation, with no hidden fees.
Can I specify a cleaning day?
Yes, you choose the day which is most suitable for you and we will do our best to accommodate you.
Do I need to be at home during the cleaning process?
No, it is not necessary. We are key holders to many clients. You’ll be coming back to a clean home!
Do I need to tip my cleaner?
You can expect a job well-done with every cleaning, so a tip is not necessary. However, showing gratitude is something which keeps team members motivated, and your cleaner will certainly appreciate it.
Do you have any offers?
We have a Referral Rewards Program, where customers can get from 10 to 50% off of their next cleaning, just for referring our services to friends and family. We have special rates for senior citizens and our Gift Certificates, which make a great present for loved ones. Contact us for more information.
Is your work guaranteed?
Yes all of our work has our 24 hour 100% guarantee and a client satisfaction form is presented at the end of the service for you to complete.
All sounds good. How can I hire your services?
Get in touch and we will make all necessary arrangements.